
Our Policies
Early is Best!
Reservations and Cancellations
It is always best to book appointments online or over the phone ahead of time, especially for services that require a therapist or spa technician. However, you might get lucky with walk-ins if the treatment is available at that time. Whole Body Cryotherapy is the only appointment that is always available for walk-ins. Due to the limited amount of space in our Salt Therapy Sessions, it is highly recommended that you sign up online or over the phone to reserve yourself a chair.
Age Requirements
Quiet, Please
Returns or Exchanges
Gift Certificates
Gift certificates are available in any amount and may be purchased at the front desk, by phone at 970-315-1234, or here on our website under the Gift Cards tab. If you’d like, we can even mail them to you! All gift certificates expire one year after the purchase date. If guests plan to use a gift certificate for payment, they must provide the certificate number before the treatment takes place. The value on a certificate that was purchased for specific services may be used towards a different service than specified, however, it cannot be redeemed as cash. Any raffle or charity auction certificate must be used towards the designated treatment.
Gratuities
Pregnancy or Medical Conditions
Personal Belongings